Corporate interpersonal skills: the key competence for success in a changing professional world
In a professional world in evolution, excelling requires much more than technical skills. The Know-how, or Soft Skills, has become indispensable. These relational and behavioral qualities, such as politeness, respect, respect, team spirit, autonomy, and stress management, are essential for navigating contemporary work environments.
These skills, which differ from technical skills, are not necessarily acquired through an academic course but are essential to adapt to various environments and interlocutors. They are valued by recruiters and play a key role in the cohesion and performance of a company, impacting the quality of life at work.
We will explore the vital role of soft skills in performance and team cohesion, as well as strategies to develop it in a constantly changing professional context.
Understanding soft skills in the current professional context
Definition and examples of soft skills
The Know-how, often referred to by the term” Soft Skills ”, refers to personal and behavioral qualities of an individual in a professional context. These behavioral skills include aspects such as ability to listen, the courtesy, the Emotional control, the benevolence, and theteam spirit.
Concrete examples of soft skills includeautonomy, the oddity, theempathy, theadaptability, the creativity, thekeenness, the flexibility, and the stress management. These skills are essential to interact effectively with colleagues, customers, and to integrate harmoniously into the work environment.
The impact of digital transformation on interpersonal skills
La digital transformation has profoundly changed the professional landscape, accentuating the importance of interpersonal skills. In an environment where remote collaboration and digital communication tools have become the norm, skills in communication, ofadaptability And of stress management are more important than ever.
Geographically dispersed teams require individuals who are able to work independently while maintaining strong team cohesion, which makes soft skills an indispensable skill. In addition, the speed of technological change requires a great capacity for adaptation and flexibility, as well as a positive attitude to challenges.
Professionals need to be able to adapt quickly to new technologies and working methods, which requires a high dose of oddity And ofspirit of initiative.
The soft skills most valued by companies today
Today's companies are giving increasing importance to certain skills in terms of interpersonal skills. THEteam spirit, the communication ability, and the stress management are particularly valued, as they contribute directly to the performance and cohesion of the team. La benevolence, theempathy, and the positivity are also highly valued traits because they promote a positive and collaborative work environment.
In addition, theautonomy And the responsiveness are key skills in a professional world where speed and efficiency are essential. Businesses are looking for individuals who can make decisions independently and respond quickly to changing situations, while maintaining a high level of professionalism and compliance with standards and procedures.
The role of soft skills in individual and collective performance
Contribution of soft skills to personal effectiveness
The Know-how is decisive for thepersonal effectiveness of an individual at work. Skills such asautonomy, the oddity, and the stress management play a direct role in an employee's ability to effectively fulfill its mission and to reach the productivity goals that are attached to it.
Having good soft skills makes it possible to better manage your time, prioritize your tasks, and maintaining a positive attitude in the face of challenges. This results in a significant improvement in individual performance, allowing the individual to maximize their potential and achieve expected results more effectively.
Improving collaboration and the working environment
Interpersonal skills are just as important for improve collaboration And theworking environment within a team. Qualities liketeam spirit, the interpersonal communication, and the benevolence are essential for establishing a positive and collaborative group dynamic.
When team members have strong soft skills, they work together in a better way harmonious, share ideas and support each other's efforts. This effective collaboration boosts collective performance, as team goals are achieved more effectively and efficiently. La transparency, the reconnaissance, and the psychological safety encourage the taking of initiative, the sharing of feedback, and a work environment conducive to the expression of opinions and the taking of risks.
Conflict Management and Emotional Leadership
Interpersonal skills are essential in conflict management And the emotional leadership. Individuals who have mastered skills such asempathy And the Emotional control are better able to deal with conflicts constructively and promote a positive work environment. Emotional leadership, which requires understanding and managing the emotions of others, is fundamental to motivating teams and resolving conflicts effectively.
The method Human element®, which emphasizes the importance of self-knowledge and the ability to convince, relies on soft skills rather than know-how. This approach contributes to increased self-esteem, improved interpersonal relationships, and the development of leadership based on trust And theinvolvement.
Strategies for developing soft skills in business
Continuing education and personal development workshops
To strengthen the Know-how in business, it is essential to focus on continuing education And the personal development workshops. A precise definition of the context and the objectives allows employees to clearly understand the skills to be acquired and their application on a daily basis.
Trainings can target important behavioral and social skills such as Communication, teamwork, adaptability, and stress management. They can take place in various formats: courses, coaching, MOOC, visits to innovative places, seminars, hackathons, or creative workshops.
It is recommended to establish a individual development plan for each employee, aligned with company goals. This plan should include goals to be achieved, activities selected, budget, schedule, and indicators to measure progress.
Regular feedback and coaching
The regular feedback And the Coaching are essential for the development of soft skills. Offering constructive feedback helps empower employees, promoting their growth and progression.
Managers should provide frequent feedback on behaviors, including praise and suggestions for improvement. Coaching is an effective method for improving both skills and resources related to soft skills and know-how, with a coach supporting the employee in his personal development.
The mentorship, with a mentor acting as a guide, is also beneficial in imparting the experience and knowledge needed to improve behavioral skills.
Workplace mindfulness and well-being practices
Les mindfulness practices And the well-being at work play an important role in the development of soft skills. These approaches aim to improve stress management, concentration and caring for yourself and others.
Integrating mindfulness workshops, meditation sessions, or physical and mental wellness programs into the company's routine contributes to a more positive and collaborative work environment. By promoting these practices, businesses strengthen the resilience of their employees, improve their quality of life at work, and create a healthier and more productive corporate culture.
This often results in a better satisfaction of employees and a reduction in turnover, employees feeling valued and supported in their personal and professional development.
To remember
In conclusion, the Know-how represents a skill indispensable in the current professional landscape, marked by an increased importance of human interactions and collaboration. This concept combines various personality traits, attitudes, and behaviors that contribute to harmonious and effective interaction with others, including respectful communication, the teamwork, as well as respect for corporate values and culture. Businesses increasingly value these skills, recognizing their direct impact on individual and collective performance, as well as on cohesion and well-being at work.
The development of soft skills can be stimulated by continuing education, regular feedback, and the adoption of practices of Mindfulness and well-being at work. To thrive in a constantly evolving professional environment, it is essential to value and cultivate your interpersonal skills. We strongly encourage you to incorporate these strategies into your professional routine and to make these key skills a priority for a career that is both rewarding and in constant development.
FAQS
What are life skills?
Les Know-how refer to the personal and social skills essential for effective interaction with others and for excelling in different environments. These skills include effective communication, the collaboration, Empathy, the conflict resolution, the stress management, and behavioral flexibility in the face of various situations.
What are the 4 types of knowledge?
There are four essential types of knowledge:
- The knowledge : This is the set of theoretical knowledge acquired through apprenticeship or experience, including in a professional context.
- Know-how : This skill refers to the practical application of knowledge or experience, and is primarily concerned with technical skills.
- Know-how : These skills are directly linked to personality and include attitudes, behaviors, and how to present yourself.
- The ability to publish : More recent in classifications, it includes digital identity management, assessment of the credibility of online sources, and active participation in Internet exchanges, although less frequently mentioned in traditional categories.
How to formulate soft skills?
Formulate a Know-how involves putting forward the personal and behavioral qualities of a person, often referred to as Soft Skills. This includes skills such as active listening, Empathy, the stress management, the teamwork, adaptability, and the communication. For example, “I know how to work in a team”, “I can manage my stress”, or “I am autonomous and curious.”
What are the 4 types of skills?
The four main types of skills are:
- Behavioral skills (interpersonal skills) : They concern interpersonal relationships and professional attitude.
- Cognitive skills : They are intellectual abilities such as comprehension, reasoning, analysis and memory.
- Technical skills : They correspond to skills specific to a profession, developed through learning and practice.
- Sectoral skills : They represent qualifications and abilities related to a specific field of activity.
