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Limiting turnover through training and internal mobility
Turnover — or staff turnover — is a major challenge for many businesses. Beyond recruitment and training costs, leaving leads to a loss of know-how and can weaken the social climate. Faced with this observation, two levers stand out: continuing education And the internal mobility. When used properly, they become powerful assets for retaining talent and strengthening engagement.
Understanding turnover and its impacts
Turnover corresponds to the rate of turnover of employees over a given period of time.
A moderate level can be healthy (bringing in new skills, dynamism), but high turnover often indicates a problem of attractiveness, organization or management.
Its consequences are multiple:
- Direct costs : recruitment, integration, training of substitutes.
- Loss of skills and productivity.
- Deterioration of the social climate and team morale.
Continuing education as a driver of loyalty
Training is not only a tool for increasing skills; it is a factor of recognition and evolution.
- Skills development : employees feel better equipped to succeed.
- Professional valorization : training sends a strong signal of investment in the career of employees.
- Reducing the risk of skills obsolescence : essential in a context of rapid business transformation.
Examples of actions:
- Annual training plan aligned with the company's strategy.
- Micro-learning and digital platforms for continuous learning.
- Certificate or degree programs co-financed by the company.
Internal mobility to offer perspectives
Many employees leave their jobs for lack of career prospects. Internal mobility meets this expectation:
- Career opportunities : cross-functional positions, temporary projects, internal promotions.
- Diversification of missions : development of new skills without leaving the company.
- Strengthening the sense of belonging : the company becomes a space for evolution, not a dead end.
Best practices:
- Map the skills and aspirations of employees.
- Set up an internal job exchange and communicate widely about it.
- Support mobility through coaching or tutoring.
Measuring the impact of training/mobility on turnover
As with QWL, it is essential to monitor indicators:
- Turnover rate by population and by service.
- Internal mobility rate (promotions, job changes).
- Participation in training courses and learner satisfaction.
- Correlation between training, mobility and talent retention.
Building an integrated strategy
To be effective, the approach must be led by management and integrated into the overall HR policy:
- Diagnosis : identify the causes of turnover and skills needs.
- Action plan : combining targeted training and an internal mobility plan.
- Transparent communication : inform employees of opportunities and value successes.
- Follow-up and adjustment : measure the results and adapt the devices.
Inspiring case studies
- Company X (bank) : creation of an internal campus and a mobility program → turnover reduced by 25% in three years.
- Y (tech) company : launch of an “internal market” for short missions → better retention of young talent.
Key success factors
- Support from top management and local managers.
- Involvement of employees in their training and mobility paths.
- Digital tools to simplify the management of skills and internal applications.
Conclusion: making training and mobility an HR pillar
Limiting turnover is not just about increasing salaries. Offer opportunities for learning and internal development is one of the most powerful ways to retain and engage talent. By investing in training and internal mobility, the company creates a virtuous circle: skills development, team loyalty and sustainable performance.